Terms and Condition

Below are some of the terms on which Wellship Clinic provides service to its clients. Please ensure that you have read and fully understood them prior to booking any treatment.

1. DEFINITIONS

• In this policy, “you” and “your” and “client” refer to you, the person who is using the website or services, whether you have registered or not. “We,” “us,” and “our” refer to Wellship Clinic ACCESS.
• A “User” is anyone who visits or uses our website, whether they are a registered member or not.
• All of the information, media, and data on our website is collectively known as our Content.
• Websiterefers to Wellship Clinic, accessible from https://Wellship Clinic

All users must be at least 18 years of age to use the website. We do not allow minors to use our website or services.

2. ACCEPTANCE OF TERMS 

1. To use the wellship Clinic website, you must agree to all of the terms, conditions, and notices on this website. By using the website, you indicate that you have read and agreed to all of the terms, conditions, and notices. 

2. By using any Wellship clinic products or services offered on our website, you agree with these Terms of Service. You acknowledge that you have read and understood them. 

3. We may change these Terms of Service at any time. If we do, the changes will be posted on our website. Your continued use of our website after the changes are posted constitutes your acceptance of them. If you do not accept the changes, you must immediately discontinue your use of our website and the products or services.

3. GENERAL DISCLAIMER 

1. The information on our website is for general educational and informational purposes only. It does not constitute medical advice. Please consult a healthcare professional before making any decisions based on the information you find on our website.
2. Wellship Clinic will recommend products and services and provide support, guidance, and tools to help you set and achieve skincare and wellness goals. However, any decisions you make are ultimately your own, and you are responsible for the consequences of those decisions.

4. MEDICAL DISCLAIMER

1. Wellship clinic is committed to using the latest technology and safest procedures to treat all skin types. We select our treatments carefully, based on current medical research and available technology in the field of skincare and skincare treatment. While we follow all safety precautions and processes, you acknowledge and agree that all medical procedures, including medico-cosmetic procedures, carry some risk.
2. To ensure the safety of our clients, we require a consultation before any medico-cosmetic procedure or treatment. This is to determine suitability and provide specific advice about risks. If you are unsure whether you need a consultation, please ask us when you make an inquiry or booking.
3. You acknowledge and agree that you must obtain suitable medical advice before proceeding with any procedure or treatment with us. In some cases, we may refuse to perform a procedure or treat you unless you can provide evidence that you have recently received such advice.

5. RESULTS DISCLAIMER

1. Everyone’s skin and body are unique, and what works for one person may not work for another. There are many factors that can affect the results of skincare and cosmetic treatments, including skin type, genetics, skincare routine, environment, and lifestyle choices. This means that we cannot guarantee specific results. We will make recommendations based on the information you provide, but we cannot guarantee that they will work for you. Our goal is to give you the best possible advice, but we cannot guarantee a particular outcome.
2. We are committed to providing you with the best possible recommendations, tailored to your individual needs. However, the results will depend heavily on your individual circumstances and on how closely you follow the regimen. In other words, we will do our best to help you achieve your skincare goals, but we cannot guarantee that you will have the same results as someone else. Your skin and body are unique, and so is your response to different treatments.
3. Wellship Clinic does not guarantee specific results. Your Resultsdepends on many factors, including: Honest disclosure of your medical and health history, any prior existing medical conditions, and prescribed medications, Individual genetic, makeup, Lifestyle factors Adherence to pre- and post-treatment, instructions, Your own commitment, dedication, desire, and motivation.
4. Our procedures and products may not be right for you. We use all due care and skill in treating our clients, but it is ultimately your responsibility to decide if a product or treatment is right for you.
5. Before and after, photos show real results from our patients. But it’s important to remember that everyone is different, and your results may vary from another patient.
6. Testimonials and examples in our marketing materials, including but not limited to any before-and-after photos, are not to be taken as a guarantee that you will achieve the same or similar results.
7. You understand and agree that the Wellship Clinic and its affiliates are not liable for any decisions you make or losses that may arise from those decisions as a result of using our products and services.

6. INTELLECTUAL PROPERTY RIGHTS:

All content on this website, including text, audio, video, images, copyrights, trademarks, logos, and other intellectual property rights on the website and its content is owned by Wellship Clinic and its affiliates and is protected by Indian copyright laws. You may not copy, replicate, distribute, or modify the contents of this website or use them for commercial purposes in any way, without the written permission of Wellship Clinic.

7. BY USING THIS SITE, YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS:

LINKS AND THIRD-PARTY SITES

1. You download or otherwise obtain any material or content from this site at your own risk. Wellship Clinic is not responsible for any viruses orother harmful content that may infect your computer system, nor for any damages, claims, delays, inaccuracies, errors, or omissions arising out of your use of the website or its contents.
2. Some of the links on this website may lead to other websites, including the websites of Wellship affiliates in India and other countries. These third-party website links are provided solely for your convenience and for informational purposes only.
3. We do not endorse, guarantee, warranty or recommend any third-party websites or their content, because we have no control over the contents of those websites or resources. Wellship Clinic is not responsible for the content of any linked websites, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Wellship Clinic has not reviewed all the information on these linked websites for accuracy or legal sufficiency. References to any linked websites should not be construed as an endorsement of the links or their content. We do not endorse or recommend any third-party websites or their content. We have no control over the contents of those Websites or resources.

We welcome your feedback, such as questions, comments, or suggestions, about the content of this website. We will handle your feedback fairly and reasonably, and use it to improve our website and services. You are responsible for reviewing the terms and conditions and privacy policies of all third-party websites that you visit via our website.

8. PRACTITIONERS/THERAPIST

We will do our best to accommodate your request for a specific practitioner or therapist, or a practitioner or therapist of a specific gender. However, we cannot guarantee this. All our practitioners and therapists are trained in all of our treatments and protocols, so you can be confident that you will receive high-quality care regardless of who you are assigned to.

9. MAKE UP

To ensure the best possible results for your treatment, please remove all makeup, deodorant, perfume, and oil-based products before your appointment. Our practitioners will cleanse the area, but we cannot be held responsible for any adverse reactions caused by products that remain in your skin.

10. LIABILITY POLICY

Wellship Clinic will not be held liable for any economic losses (including, but not limited to, loss of profit) or any other special, indirect, or consequential losses or damages arising out of or in connection with the provision of any goods and/or services to the client. Your statutory rights will be protected.

It is the client’s responsibility to ensure that they provide us with all relevant medical details before each treatment. We will not be held liable for any damage that occurs as a result of the client’s failure to disclose such details.

The client agrees to comply with all instructions and/or recommendations given to them by, or on behalf of, Wellship Clinic regarding the care of a treated area.

11. MACHINE MAINTANENCE POLICY

In the event of the machine maintenance, we will need to reschedule your appointment and will aim to notify you at the earliest opportunity. This is to ensure we maintain a continuously high level of service.

12. TREATMENT SESSIONS POLICY

All Laser Hair Removal packages (both women and men) are to be booked as one appointment and all areas included in the package need to be treated during that appointment. Please note we are unable to split the treated areas to multiple appointments.

13. TREATMENT PROGRAM CONDITIONS

1. Only the services listed on the invoice will be provided. We will not honor any handwritten or verbal commitments.
2. When you purchase a prepaid program, you agree that the treatment fee is non-refundable, even if you change your mind, miss appointments, or discontinue treatment. All installments must be paid as agreed in the treatment agreement form.
3. All treatment areas must be treated on the same day. If you are unable to get all areas treated included in your package, the prepaid treatment area will be cancelled. Treatments or services are not transferable to other individuals or clinics.

14. PRICING POLICY 

1. We reserve the right to change any of our treatments, products and services, including their prices at any time without prior warning or notice. Treatment/service prices may vary from client to client depending on their individual needs and the program, service, or product they purchase.
2. We sometimes offer promotional prices on certain treatment areas. Here are the terms and conditions that apply to our limited-time offer promotions:
3. Promotional prices are only valid for the specified time period of the promotion. If you receive a quote during a promotional period and choose not to accept it, we reserve the right to not honor that quote once the promotion has expired. No extensions will be granted.
4. All of our promotional prices are subject to our refund and cancellation policies. Please read these policies carefully before making any purchase.
5. Our promotional 3-6 treatment prepaid programs have a 12-month validity. Our promotional 7-10treatment prepaid programs have an 18-month validity.

Please make a thoughtful selection, as we are unable to offer refunds on any products, services, or treatment programs, regardless of whether they were purchased at a promotional or full rate. For more information, please see the Refund and Cancellation policies section.

15. PERSONAL BELONGINGS

For your safety and peace of mind, we recommend that you leave all Jewellery and valuables at home during your visit to the Wellship Clinic. We are not responsible for any lost or misplaced items.

16. CLINIC TRANSFER POLICY

Due to treatment records, we cannot transfer treatments from one clinic to another. Clients must continue and finish their course of treatment at the clinic where they started. If you wish to transfer to a different clinic, you will need to start a new treatment or course.

17. MEDICAL AND PHYSICAL CONDITIONS

Please notify us before booking your treatments if you have high blood pressure, special physical concerns, diabetes, are you are pregnant, or have a history of skin pigmentation.

18. CANCELLATION POLICY

APPOINTMENT CANCELLATIONS AND RESCHEDULING

We value your time and appreciate your understanding that your appointment is reserved specifically for you. We understand that sometimes schedule changes are necessary, so we respectfully request at least 24 hours’ notice before your scheduled appointment time for cancellations or rescheduling.

If you fail to give at least 24 hours’ notice, a cancellation fee will apply. The cancellation fee is 50% of the reserved service amount for appointments made within 24 hours, and 100% of the reserved service amount for no-shows. for Appointments made within the 24-hour period: Please cancel within 4 hours of your appointment time to avoid a 50% cancellation fee.

We understand that things come up, but please do your best to cancel your appointment at least 24 hours in advance to avoid a cancellation fee.

Our cancellation policy gives us the time to inform our standby guests of any availability and keep our team members’ schedules filled. Our goal is to provide you with the best possible service, and our policies help us to achieve this.

Treatment Appointments

To avoid disappointment, please schedule your treatment appointments well in advance of your prepaid package’s expiration date. We regret that we cannot offer refunds for unused treatments attached to expired prepaid packages or gift cards.

 Appointment Confirmation

As a courtesy, we will send you a text message appointment confirmation 3 business days in advance and 24 hours prior to your appointment date. However, if we are unable to reach you or can only leave a message, please understand that you are responsible for remembering your appointment date and time to avoid late arrivals, missed appointments, and cancellation fees.

Thank you for your understanding and support.

19. DISCOUNT & GIFT VOUCHER:

Discount & Gift vouchers are intended for one-time use only, and shall be treated as used even if you cancel your service or treatment package. All Gift vouchers expire after 12 months and cannot be extended. If you don’t show up for your appointment, your voucher will be void. All Discount & Gift vouchers are non-refundable and cannot be redeemed for cash.

20. TREATMENT AND GIFT CARD EXPIRATION POLICIES 

Gift Card Expiration

Gift cards purchased at the clinic, online, or as part of a promotion expire 12 months from the date of purchase. We recommend redeeming your gift card before it expires to enjoy all its benefits.

To avoid disappointment, please schedule your treatment appointments well in advance of your prepaid package’s expiration date, or use your gift card before it expires. We regret that we cannot offer refunds for unused treatments attached to expired prepaid packages or gift cards.

21. PROMOTIONS POLICY: 

It is important to note that our promotions cannot be combined with any other offer, discount, or promotion. Promotions must be redeemed within 2 months of purchase.

22. CHANGES OF PACKAGES:

We generally do not allow changes to treatment packages, but we may approve them on a case-by-case basis. If we approve a change to your package, the following applies: All packages and unused portions of packages are valid for 18 months only.

23. REFUSAL OF TREATMENTS

We have the right to refuse treatment to anyone, where our clinicians deem it inappropriate for any reason. Our clinicians’ decisions in this regard are final.

24. RESERVED RIGHTS 

19. Wellship Clinic reserves the right to change or implement its pricing structure at any time, for your initial or future payments.
20. Wellship Clinic’s reserves the right to change and alter these conditions without any notification.
21. Your access to the Site may be suspended without notice in the case of system failure, maintenance or repair or any reason beyond our control.

25. We reserve the right to suspend or discontinue our website at any time.

Website Availability and Changes

Our website is free to use, and we do our best to keep it available and uninterrupted. However, we may need to suspend, withdraw, or restrict access to all or part of our website for business and operational reasons. We will try to give you reasonable notice of any such changes.

You are responsible for ensuring that everyone who accesses our website through your internet connection is aware of our terms of use and other applicable terms and conditions, and that they comply with them.

26. COMPLAINT POLICY

We aim to provide you with the best possible consultation or treatment experience. If you have any concerns about our services, please speak to the clinic manager or their designee as soon as possible.

consultation or treatment experience. If you are not satisfied with any part of our services, please speak to the clinic manager or their designate as soon as possible.

27. CONTACT INFORMATION:  

You can reach our Customer Service Desk at the following contact details:

Email: hellowellship@gmail.com Phone: +91 85108 10087

Contact Hours: We are available to assist you on Monday-Wednesday and Friday-Saturday from 12:00 a.m. to 7:00 p.m.

We are closed on Thursdays.

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Please read and understand our Terms before buying our products or using our services. If you have any questions, contact us at hellowellship@gmail.com